Refund policy

RETURN & REFUND POLICY

Last Updated: September 9, 2026

At Club Devoted / DEVOTED, all purchases are final.

By completing a purchase through clubdevoted.com, you acknowledge and agree to the terms of this Return & Refund Policy.

ALL SALES FINAL

ALL SALES ARE FINAL.

Club Devoted does not accept returns, exchanges, or refunds for reasons including:

  • Ordering the wrong size

  • Choosing the wrong color or product

  • Fit preference

  • Change of mind

  • No longer wanting the item

  • Ordering the wrong quantity

  • Minor differences in color or appearance

  • Sale or discounted items

  • Limited-release products

  • Preorder or made-to-order items

Customers are responsible for carefully reviewing product descriptions, sizing information, measurements, colors, quantities, and all order details before completing checkout.

SIZING

Customers are responsible for selecting the correct size before placing an order.

Sizing and fit can vary between products. Please review the sizing information provided on the applicable product page before purchasing.

An item not fitting as expected does not qualify the order for a return, exchange, or refund.

ORDER CANCELLATIONS

Once an order is placed, we cannot guarantee that it can be canceled or changed.

Orders may begin processing shortly after purchase.

If you contact us before your order has entered fulfillment, we may attempt to help with a change or cancellation, but approval is not guaranteed.

Once an order has entered fulfillment or shipped, it cannot be canceled.

SHIPPING TIME

Please allow approximately 2–4 weeks for processing and shipping.

Production or fulfillment delays do not automatically qualify an order for cancellation or refund.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives materially damaged or defective, contact us as soon as possible after delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the item

  • Photographs of the packaging when relevant

Club Devoted will review the claim and determine an appropriate resolution.

Depending on the circumstances, we may offer a replacement, store credit, or other resolution.

INCORRECT ITEMS

If Club Devoted sends you an item different from what you ordered, please contact us promptly.

Provide your order number and clear photographs of the item received.

We will review the issue and determine the appropriate resolution.

LOST OR STOLEN PACKAGES

Club Devoted is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

If tracking shows that your package was delivered but you cannot locate it, please contact the carrier and check with your building, mailroom, household members, neighbors, or front desk where applicable.

We will assist where reasonably possible, but refunds are not guaranteed for packages marked as delivered.

REFUNDS

Because all sales are final, refunds are not provided for ordinary purchases.

If Club Devoted approves a refund due to an exceptional issue, the refund will be issued to the original payment method when possible.

Processing times after a refund is issued may depend on your bank or payment provider.

CHARGEBACKS

If there is an issue with your order, please contact us before filing a payment dispute or chargeback so we have an opportunity to review and resolve the issue.

Fraudulent or knowingly false chargebacks may result in future orders being refused.

Nothing in this policy limits consumer rights that cannot legally be waived.

CONTACT

For questions regarding your order:

Club Devoted / DEVOTED
55 E Washington St
Email: devotedprodz@gmail.com
Website: clubdevoted.com